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Coller Industries, Incorporated

801-931-5000   |   www.nametag.com

2211 South 300 West , Salt Lake City, UT 84115   |   Print Date: August 21 2019 06:53:55 PM

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Driving Influence with Quality Identification
We dedicate ourselves to providing friendly and helpful customer service, creative designs and high-quality products.


Guarantee

Coller Industries Incorporated strives to serve its customers by providing the highest quality products at the best prices. We back this up with fantastic support from outstanding customer service representatives and our satisfaction guarantee.

  • All of our products are guaranteed defect free for one year, excluding accidental damage or improper handling or care.
  • If your order is incorrect, please contact us within 60 days of the order's ship date, and we will work with you on getting any problems corrected. All steps taken to remedy any issues problems will be decided on a case-by-case basis.
  • If your order is made to the correct specifications and is within our company tolerances, but you are not satisfied, we may be able to work with you on a reprint for your order. Again, any reprint is decided on a case-by-case basis.

Product Guarantees

FIRST ARTICLE – Ordering a First Article is highly recommended for large orders or when there are detailed specifications required. This allows you to see a physical sample of the finished product, made to the proof's specifications before purchasing the entire order. When ordering a First Article, the customer pays for the product, any appropriate set-up fees and shipping costs. If the First Article is approved for production, these costs will be deducted from the final order price.

LISTS – Any variable information (names, titles, etc.) to be engraved/printed must be prepared to the specifications required by Coller Industries. If you have questions, please refer to the List Submission requirements page.

CUSTOMER ARTWORK – All artwork received must comply with all trademark, copyright, patent and related laws and acts, and are the responsibility of the customer. Each customer assumes full responsibility for all claims and litigation arising from alleged infringement of licenses, patents and copyrights on any requested design and copy.

COLOR REQUIREMENTS – We recommend the purchase of a First Article or request a color sample if available. Pantone Matching System (PMS) colors are the best way to let us know what colors are expected. We will make reasonable efforts to match these colors. However, we are unable to guarantee color matching due to restrictions, material variations and limitations in the production processes. Due to display limitations, your digital proof may not be the exact final product color.

Company Policies

Customer privacy and confidentiality are essential to our operations. Please be assured that your personal and business information will never be shared with, or distributed to anyone else.

PRIVACY POLICY: Coller Industries only collects information necessary for providing proper service to its customers. Information is never released to third parties, nor will your logo be used on any other products without your prior consent.

ADVERTISING: Customers authorize Coller Industries to use images and samples of products made for them in our advertising. These images may also be included on our customer lists. However, customer contacts will not be released without prior approval.

If you have any questions about our guarantee or policies, call 1-800-272-5729 and speak with a customer service representative.


warningWARNING: Some of the plastic and metal materials used in the manufacturing of the products sold on our websites may contain certain chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. (Proposition 65, California Health & Safety Code Section 25249.6 et seq. https://oehha.ca.gov/proposition-65)




Customer Service
Monday-Friday: 7:00 a.m. - 5:00 p.m. (MT)
Toll Free: 1-800-272-5729

Coller Industries Incorporated
2211 South 300 West
Salt Lake City, UT 84115
nametag@nametag.com
MountainWest Capital Network

Coller Industries Incorporated BBB Business Review

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© Coller Industries Incorporated, Salt Lake City, Utah 1995 - 2019