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Coller Industries, Incorporated

801-931-5000   |   www.nametag.com

2211 South 300 West , Salt Lake City, UT 84115   |   Print Date: March 27 2023 05:49:19 PM

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Driving Influence with Quality Identification
If you have a date that you need to have your product in hand, we will work with you to make it happen.

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Production Times By Product


Production Schedules

Time to Delivery
Time to Delivery is influenced by the following factors,
time to proof approval (custom items only), production time, and shipping times.
If you have a date that you need to have your product in hand, please enter that date on the order forms. Should you have any questions or require a firm delivery date please contact us at:
1-800-272-5729


Standard production process:

After an order is placed, and acceptable artwork and a properly formatted list are received, a digital proof will be created and emailed to the customer. Production will begin after the customer approves and returns the proof, but never before. The product will then be shipped by the method indicated in the order. Shipping methods (Ground, Two Day Air, Next Day Air, etc.) will become available once the product has been added to the shopping cart.

Expedited Production Process:

Expedite charges may be required when a need by date will not met by our standard production and shipping times. The customer may choose to expedite one or more of these processes to meet their need by date. If expedited production charges are required, you will be contacted before production begins.

During our high volume months, and when we are running at full capacity, we will not always be able to expedite production. You may still request a need by date, and orders will be processed in the order in which they are received. If you have any questions regarding your order, please contact customer service at 1-800-272-5729.

If any difficulties arise during the expedited production process, Name Tag, Inc. will make every attempt to contact the customer. The customer will be presented with two options if we are unable to meet the need by date:

  1. The customer can agree to the new, adjusted production time and the order will be completed and sent to meet the new date.
  2. If Name Tag, Inc. is advised that the new need by date will not work before the order starts production, the customer can choose to cancel and no fees will be charged. Otherwise, the order will be completed and shipped.

Name Tag, Inc. will contact you if any production or shipping problems arise, but production may continue even if we are unable to make contact.

Production will not begin until each of these have been met:

  1. If required for your product, a properly formatted list must be submitted.
  2. Name Tag, Inc. must receive an approved and signed proof for custom products.
  3. If an order is finalized after 4:00 PM (MT) it will be processed the following day. (An additional business day will be added to the production time.)

Production Times for Products

Name Tags: Classic Name Tags, Logo Name Tags

*Hot-Stamp Logo: Add two days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Quantity Standard Expedited
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days -na-

Photo ID Badges

Orders larger than 100 badges will required additional production time, call customer service for additional information.

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Quantity Standard Expedited
1 to 49 Two Business Days Next Business Day
50+ Four Business Days Three Business Days

Reusable Name Badges: Mighty Badges With a Logo and Logo Only Badges

*Hot-Stamp Logo: Add Two(2) days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available - you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Quantity Standard Expedited
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days -na-

MIGHTY BADGES (no logo): Orders placed by 11:00 AM (MT) of up to 250 pieces will be shipped the same day. Add an additional day of production time for each additional 250 pieces.

SPEEDY BADGES: Orders normally ship within 24 hours.


Name Plates: Classic Name Plates, Logo Name Plates, Reusable Name Plates, Acrylic Blocks, Desk Wedges

Classic Name Plates, Reusable Name Plates, and Desk Wedges

*Hot-Stamp Logo: Add two days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Quantity Standard Expedited
1 to 24 Next Business Day Same Day (11 am MT deadline)
25 to 49 Two Business Days Next Business Day
50 to 99 Three Business Days Two Business Days
100+ Four+ Business Days -na-

 

Acrylic Desk Blocks
Quantity Standard Expedited
1 to 9 Next Business Day Same Day (11 am MT deadline)
10-40 Two Business Days Next Business Day
41+ Additional time may be required for larger orders. Expedited production may not always be available - you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Badge Holders

Orders of less than 250 badge holders normally ship within 24 hours. Add day of production time for each additional 250 badge holders.


Badge Ribbons

STOCK RIBBONS: Orders of less than 250 ribbons normally ship within 24 hours. Add an additional day of production time for each additional 250 ribbons.

FULL COLOR RIBBONS: Standard production time is seven to fourteen days after we receive a signed proof. Production times may need to be increased due to the quantity or complexity of your order and the limits of our production capacity. During May and June we may need up to five weeks to produce your orders. ORDER EARLY. Expedited production options may be available to speed the production and shipping process. If any expediting of your order is required, you will be contacted by a customer service representative.

CUSTOM RIBBONS: Time necessary for production is based on the number of unique ribbons and the total quantity of ribbons ordered. Expedited production may not always be available - you will be contacted by customer service if we will not be able to meet your expedite request. Expedite Fee: $50.00

Add two days to the production times shown for the production of the required metal stamps.

PRODUCTION CHARTS: The larger number of these two (ribbon quantity and title count) determines production time for your order.

RIBBON QUANTITY Standard* Expedited*
Up to 2,500 Ribbons 5 business days 4 business days
More than 2,500 Ribbons 6 business days 5 business days
NUMBER OF TITLES Standard* Expedited*
1 to 10 Ribbon Titles 5 business days 4 business days
11 to 20 Ribbon Titles 6 business days 5 business days
More Than 20 Titles Call for Production Times

Lanyards

Production begins after approval of the digital proof. Please allow three to five business days for the proof.

BADGE LANYARDS: Orders of less than 250 lanyards normally ship within 24 hours. Add a day of production time for each additional 250 lanyards.

CUSTOM LANYARDS
Knitted Cotton Lanyards: 5 business days
Economy Polyester Lanyards: 5 business days
Power Cord Lanyards: 5 business days
Full Color Lanyards: 9-12 business days
Full Color Ribbon Lanyards: 9-12 business days

QUICK TURN LANYARDS (proof is waived)
Quick Cotton Lanyards: 3 to 4 business days (proof is waived)
Quick Polyester Lanyards: 3 to 4 business days (proof is waived)
Quick Full Color Lanyards: 4 to 5 business days (proof is waived)

SEWN ECONOMY LANYARDS
Sewn Polyester Lanyards: 5 business days
Sewn Full Color Lanyards: 5 business days


Signs

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: Increase the total merchandise cost by the percentage shown.

Quantity Standard Production Same Day Next Day
1 to 25 2 days 50% 25%