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Coller Industries, Incorporated

801-931-5000   |   www.nametag.com

2211 South 300 West , Salt Lake City, UT 84115   |   Print Date: April 18 2024 06:13:40 PM

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If you have a deadline by which you must receive your order, we work with you to adjust shipping and production, so you receive the order on time.

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Production Times

For answers to questions about production times, or if you require a firm delivery date please contact us at: 1-800-272-5729

Production times can be affected by many factors, including the complexity of the order and our current production volume. We make every effort to meet these production times; however, the times shown are estimates. If you have a deadline by which you must receive your order, such as an event or other function, please provide that date during checkout. Customer Service will work with you to adjust the shipping method and production schedule so you receive the order on time.

Time to Delivery
Time to delivery depends on several factors:
  1. For personalized products, the customer must provide a correctly formatted list.
  2. For custom products, the customer must return a signed proof before production will begin.
  3. Production begins the following business day if all required elements of an order are ready after 4 p.m.
  4. The selected shipping method.


Production Schedules

EXPEDITED ORDERS: Expedited production may not always be available. If you need us to rush an order, place the order, then immediately call customer service. An additional fee may be required depending on the size of the order and our current production volume.

Production Times By Product




Name Tags

Classic, Logo and Conference Name Tags: Products with hot stamped logos require two additional business days for the production of the required metal stamps.

Quantity Standard Expedited*
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days Call for Production Time

Photo Id Badges: Photos must be provided with your list.

Quantity Standard Expedited*
1 to 49 Two Business Days Next Business Day
50+ Four Business Days Three Business Days
100+ Orders larger than 100 badges will require additional production time.

*Call for availability. Times are estimated and additional fees may be required.




Reusable Badges

Stock Products (Adhesive, Speedy Badges, Mighty Badges™ (no logo), Clear Reusable): Orders placed by 11:00 AM (MT) of up to 250 pieces will be shipped the same day. Add an additional day of production time for each additional 250 pieces.

Custom Products (Logo Mighty Badges™, Chalk Board and Logo Only): The following production times are required for these customized products.

Quantity Standard Expedited*
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days Call for Production Time

*Call for availability. Times are estimated and additional fees may be required.




Name Plates

Stock Products (Holders and Contemporary Plates): Orders placed by 11 a.m. Mountain time will be shipped that same day (excluding holidays and weekends).

Reusable Name Plates (no logo): Orders of up to 100 pieces must be placed by 11 a.m. Mountain time will be shipped the same day. Add one day of production time for each additional 100 plates.

Custom Products (Classic and Logo Plates, Desk Wedges): Products with hot stamped logos require two additional business days to produce the necessary metal stamps.

Quantity Standard Expedited*
1 to 24 Next Business Day Same Day (11 am MT deadline)
25 to 49 Two Business Days Next Business Day
50 to 99 Three Business Days Two Business Days
100+ Four+ Business Days Call for Production Time

Acrylic Desk Blocks

Quantity Standard Expedited*
1 to 9 Next Business Day Same Day (11 am MT deadline)
10-39 Two Business Days Next Business Day
40+ Additional time may be required for larger orders.

*Call for availability. Times are estimated and additional fees may be required.




Badge Holders

Most orders will ship same day or next business day, orders of 250+ may require additional processing time.




Badge Ribbons

Stock Ribbons: Orders of less than 250 ribbons normally ship within one business day. Add one additional day of production time for each extra 250 ribbons.

Full Color Ribbons: ORDER EARLY. If you are concerned with a need-by date, call customer service. Expedited production options may be available to speed up production and shipping. We may need up to five weeks to produce your order during times with high production volume.

Custom Ribbons: Production time for these ribbons is determined by either the Total Quantity or the Number of Titles on the order; look at both tables and use the chart with the longer time. If the production of your order requires a metal stamp, add two additional business days.

Total Quantity Standard Expedited*
Up to 2,500 Ribbons 5 business days Call
More than 2,500 Ribbons 6 business days Call
Number of Titles Standard Expedited*
1 to 10 Ribbon Titles 5 business days Call
11 to 20 Ribbon Titles 6 business days Call
More Than 20 Titles Call for Production Times Call

*If you have a deadline by which you must receive your order, such as an event or other function, please provide that date during checkout. Customer Service will work with you to adjust the shipping method and production schedule so you receive the order on time. Expedite fees may be required.




Lanyards

Please allow three to five business days to receive your proof.

Badge Lanyards (Blank Badge Lanyards and Neck Cords): Orders of less than 250 lanyards normally ship within 24 hours. Each additional set of 250 lanyards will add one day of production time.

Custom Lanyards (Full Color, Classic Cotton, Polyester, Cord and Satin Ribbon Lanyards): Standard production requires five to fifteen days, though the time may increase during periods of high capacity. If you have a deadline by which you must receive your order, such as an event or other function, please provide that date during checkout. Customer Service will work with you to adjust shipping and production, so you receive the order on time.




Signs

Quantity Standard Expedited*
1 to 24 2 business days 3 businesss days
25+ 6 business days Additional time may be required for larger orders.

*Call for availability. Times are estimated and additional fees may be required.




Production Descriptions

Please provide your contact information when placing your order and be available to approve your proof and answer questions if needed.

Your order will be on hold until we receive all the required information. These may include a correctly formatted list for personalized products, quality artwork files for your logo and returning the signed proof showing the layout of custom products.


Standard Production

Production begins when all required elements of an order have been received and processed by customer service. Production time is dependent on the quantity and complexity of your order. The times shown in the tables above are estimated and may change depending on our production volume.


Expedited Production

When your product is for an event or must be received by a specific date, we can reduce the production time by expediting your order. The time to delivery is always a combination of production and shipping time. If changing the shipping method is not an option, expedited production may be available. Depending on our production volume and the size or complexity of your order, there may be an additional fee for this service. We will contact you before production begins if expedited production charges are required.

During our high volume months, when we are running at full capacity, we may be unable to expedite production. You may still request a need by date, but get your order in early as orders are processed based on when they are received. If you have any questions regarding your order, don't hesitate to contact customer service at 1-800-272-5729.

If any difficulties arise during the expedited production process, we will make every attempt to contact you. But production may continue even if we cannot make contact, in which case the order will be completed and shipped.