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Coller Industries, Incorporated

801-931-5000   |   www.nametag.com

2211 South 300 West , Salt Lake City, UT 84115   |   Print Date: December 13 2017 07:48:01 AM

1-800-272-5729
 

Production Times


Time to Delivery
Time to Delivery is influenced by the following factors,
time to proof approval (custom items only), production time, and shipping times.
If you have a date that you need to have your product in hand, please enter that date on the order forms. Should you have any questions or require a firm delivery date please contact us at:
1-800-272-5729


Standard production process:

After an order is placed, a digital proof will be created and emailed to the customer after acceptable artwork and a properly formatted list are received. Production will begin after the customer approves and returns the proof, but never before. The product will then be shipped by the method indicated in the order. Shipping methods (Ground, Two Day Air, Next Day Air, etc.) will become available once the product has been added to the shopping cart.

Expedited Production Process:

Expedite charges may be required when a need by date is not met by our standard production and shipping times. The customer may choose to expedite one or more of these processes to meet their need by date. If expedited production charges are required, you will be contacted before production begins.

During our high volume months, and when we are running at full capacity, we will not always be able to expedite production. You may still request a need by date, and orders will be processed in the order in which they are received. The expedited shipping option may still be available, but we cannot guarantee the need by date will be met. If you have any questions regarding your order, please contact customer service at 1-800-272-5729.

If any difficulties arise during the expedited production process, Name Tag, Inc. will make every attempt to contact the customer. The customer will be presented with two options if we are unable to meet the need by date:

  1. The customer can agree to the new, adjusted production time and the order will be completed and sent to meet the new date.
  2. If Name Tag, Inc. is advised that the new need by date will not work before the order starts production, the customer can choose to cancel and no fees will be charged. Otherwise, the order will be completed and shipped.

Name Tag, Inc. will contact you if any production or shipping problems arise, but production may continue even if we are unable to make contact.

Production will not begin until each of these have been met:
  1. If required for your product, a properly formatted list must be submitted.
  2. Name Tag, Inc. must receive an approved and signed proof for custom products.
  3. If an order is finalized after 4:00 PM (MT) it will be processed the following day. (An additional business day will be added to the production time.)

Production Times for Products

Name Tags: Classic Name Tags, Logo Name Tags, Photo ID Badges

Additional Information>

*Hot-Stamp Logo: Add two days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: $50.00

Quantity Standard Expedited
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days -na-

Reusable Name Badges: Mighty Badges With a Logo and Logo Only Badges

Additional Information>

*Hot-Stamp Logo: Add Two(2) days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available - you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: $50.00

Quantity Standard Expedited
1 to 99 Next Business Day Same Day (11 am MT deadline)
100+ Two Business Days Next Business Day
250+ Three Business Days Two Business Days
500+ Four+ Business Days -na-

MIGHTY BADGES (no logo): Orders placed by 11:00 AM (MT) of up to 250 pieces will be shipped the same day. Add an additional day of production time for each additional 250 pieces.

SPEEDY BADGES: Orders normally ship within 24 hours.

Name Plates: Classic Name Plates, Reusable Name Plates, Acrylic Blocks, Desk Wedges

Additional Information>

Classic Name Plates, Reusable Name Plates, and Desk Wedges

*Hot-Stamp Logo: Add two days to the production times shown for the production of the required metal stamps.

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: $50.00

Quantity Standard Expedited
1 to 24 Next Business Day Same Day (11 am MT deadline)
25 to 49 Two Business Days Next Business Day
50 to 99 Three Business Days Two Business Days
100+ Four+ Business Days -na-

 

Acrylic Desk Blocks
Quantity Standard Expedited
1 to 9 Next Business Day Same Day (11 am MT deadline)
10-40 Two Business Days Next Business Day
41+ Additional time may be required for larger orders. Expedited production may not always be available - you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: $50.00

Badge Holders

Additional Information>

Orders of less than 250 badge holders normally ship within 24 hours. Add day of production time for each additional 250 badge holders.

Badge Ribbons

Additional Information>

STOCK RIBBONS: Orders of less than 250 ribbons normally ship within 24 hours. Add an additional day of production time for each additional 250 ribbons.

FULL COLOR RIBBONS: Standard production time is seven days after we receive a signed proof. Production times may need to be increased due to the quantity or complexity of your order and the limits of our production capacity. During May and June we may need up to five weeks to produce your orders. ORDER EARLY. Expedited production options may be available to speed the production and shipping process. If any expediting of your order is required, you will be contacted by a customer service representative.

CUSTOM RIBBONS: Time necessary for production is based on the number of unique ribbons and the total quantity of ribbons ordered. Expedited fee will increase the total merchandise cost by the percentage shown.

Add one day to the production times shown for the production of the required metal stamps.

Same Day Production is NOT available after 11 AM (MT).

Standard* Expedited*
Imprinted Badge Ribbons 3 days 2 days
10 or more Titles 4 days 3 days
More than 2,500 Ribbons 4 days 3 days

*Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedited request.
EXPEDITED FEES: $50.00

Lanyards

Additional Information>

Production begins after approval of the digital proof. Please allow three to five business days for the proof.

BADGE LANYARDS: Orders of less than 250 lanyards normally ship within 24 hours. Add a day of production time for each additional 250 lanyards.

CUSTOM LANYARDS
Knitted Cotton Lanyards: 5 business days
Economy Polyester Lanyards: 5 business days
Power Cord Lanyards: 5 business days
Full Color Lanyards: 9-12 business days
Full Color Ribbon Lanyards: 9-12 business days

QUICK TURN LANYARDS (proof is waived)
Quick Cotton Lanyards: 3 to 4 business days (proof is waived)
Quick Polyester Lanyards: 3 to 4 business days (proof is waived)
Quick Full Color Lanyards: 4 to 5 business days (proof is waived)

SEWN ECONOMY LANYARDS
Sewn Polyester Lanyards: 5 business days
Sewn Full Color Lanyards: 5 business days

Signs

Additional Information>

Expedited production may not always be available; you will be contacted by customer service if we will not be able to meet your expedite request. EXPEDITED FEES: Increase the total merchandise cost by the percentage shown.

Quantity Standard Production Same Day Next Day
1 to 25 2 days 50% 25%
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Name Tag
Reusable Badges
Name Plates
Badge Holders
Badge Ribbons
Lanyards
Signs

About Us
Coller Industries Incorporated
dba Name Tag, Inc.
Salt Lake City, UT, USA
001-801-931-5000

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