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Coller Industries, Incorporated

801-931-5000   |   www.nametag.com

2211 South 300 West , Salt Lake City, UT 84115   |   Print Date: May 25 2019 11:27:01 PM

In observance of the Memorial Day holiday, our phones and office will be closed Monday, May 27.
All orders received on this day will be processed on Tuesday, May 28. Thank you for your business and a happy holiday!

Photo ID Badge List and Picture Submission

Lists must be prepared by the customer to our specifications. If changes must be made to your list by Coller Industries Incorporated / Name Tag, Inc. additional charges may apply.

We understand that preparing and sending your list and photos can be complicated. If you have any questions or need assistance, please contact us at:

Photo ID landscape Orientation

Complete information on list and photo submission may also be viewed in a printable PDF format.


Preparing the Name List

Enter text EXACTLY as you want it to appear on your product, including upper/lower case letters. Lists must contain all text to be printed. For duplicate tags, enter the text twice. Examples of correctly formatted one, two and three line lists are shown below.

Mark G.
Allison Meyers

Margaret Jones

Mark Gillam
Allison Meyers
Artistic Director
Happy Feet

Margaret Jones
Executive Assistant
Happy Feet

Long lines of text may have the font width compressed to fit the available space.

Proof carefully! Your list will be used to produce your product. Coller Industries Incorporated / Name Tag Inc. is not responsible for lists that are formatted incorrectly or contain errors.

Coller Industries Incorporated / Name Tag, Inc. will not edit your list. Lists not prepared to our specifications will be returned for correction, which may cause a delay in production.

Company policy requires that all lists be in writing. Names, even just one, will not be accepted over the phone. Lists can be provided via the online forms, or in the body or an attachment in an email.

Accepted Formats

We will accept lists submitted in any of the following file formats:

  • Document file - Microsoft® Word (.doc, .docx), Open Office™ (.odt), PDF
  • Text file (.txt)
  • Lists submitted in the body of an email
  • Spreadsheet file - Microsoft® Excel (.xls)

Spreadsheet Files

Enter the information for your list at the top of the sheet (Row 1, Column A). All information for the ID is entered on the same row. Each line of text to be added to your ID is entered into an individual cell. Begin a new row for each item ordered. Do not leave empty rows between items.

Sample List - 1 Line
Sample List - 2 Lines
Sample List - 3 Lines

Document / Text Files, & Lists Sent in the Body of an Email

You may also choose to email your lists to us. Please include your name and contact information in the email, as well as a brief description of the product(s) you are ordering.

All text must be submitted as follows:

  1. Information for each line of text must be submitted in its own line just as it would appear on the ID. If the layout will have the first and last names stacked instead of on the same line, then the names will need to be submitted with the first name on the line above the last name.
  2. For IDs with one line of text, enter information without leaving blank lines between ID information. If your IDs have multiple lines of text, leave one blank line between each ID's information.
  3. For duplicate IDs, enter the text twice.
  4. Remove all formatting (size, bold, etc.) from your list.
  5. A line of descriptive text may be entered into the list to separate groups of IDs with different features (fastener type, number of lines, etc.).

Preparing the Photos

Photo ID Portrait Orientation

We will accept photos submitted in any of the following file formats: .jpg, .bmp, .png, .gif and .tif.

Photo files should be submitted separately from the name and title list (Do NOT insert photos into a document file with the list.) File names should be the name of the person pictured, exactly as it will appear on the Photo ID. Only put one photo per file.

These need to be high-quality photos (300 dpi or better). Low-quality photos will appear blurry or pixelated once printed. Use a good camera and proper lighting to ensure a high-quality ID. Photos should be in focus. DO NOT CROP the images. Our designers will handle the cropping of each image to maintain a uniform appearance across all the photo IDs for your company.

For best results, try to take all employee photos with the same background and lighting. This will ensure a standard look for all of the photo IDs and helps them to look more official and professional.

Photos will be used exactly as provided, no editing (other than cropping) or color-correction will be done. Make sure you are satisfied with all photos before submitting them. In most cases photos will be printed very small; please consider this when choosing your photos.

Provide Logo & Additional Artwork

We will accept photos submitted in any of the following file formats: .eps, .ai, .cdr, .pdf, .jpg, .bmp, .png, .gif and .tif.

High-quality artwork is required (vector art or bitmap at 300 dpi). An image from the internet (usually .jpg, .png, .gif) saved at a resolution of 72 dpi may look great on your monitor, but will not print well. You cannot improve the quality of the image simply by saving it with higher dpi settings. The image will have more dots per inch, but the quality will remain the same or even degrade further.

Unfortunately, we cannot consider faxes, photocopies, business cards, printed products or photos of the above to be print-ready artwork. We can quote most jobs by using such artwork, but we cannot use this art for production. Artwork submitted must be PC compatible. If you want to submit files that have been created on a Macintosh, please convert ALL text to curves and save it in a PC compatible format.

All art received by Coller Industries Incorporated / Name Tag, Inc. must be in compliance with all trademark, copyright, patent or related laws or acts and are the responsibility of the customer. Each customer assumes full responsibility for all claims and/or litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy.

If your logo uses specific PMS colors, please include the names of those colors. We will make reasonable efforts to match them. However, we are unable to guarantee color matching due to restrictions and limitations in the production processes.

Customer Supplied Layouts

We are happy to accept designs for your ID. However, our proprietary software must be used to set up custom products. We will match your layout but need to adjust for the printing requirements and restrictions of our machines.

All variable elements will be inserted in the same place, using the same font and size, and cannot be adjusted on a piece-by-piece basis. Layouts are therefore set up to accommodate the longest name/title and all other variables will then fit in the same space on each ID. You may submit one example with a name, photo and other variable information. Please also submit a file that contains only the elements that will remain exactly the same on every piece.

If you are creating an ID that will have an image that fills the background or meets the edge (bleed), create your background image to the exact size of the ID (3.375" x 2.125"). No overlap or bleed area is required. Keep the corners of your image square.


If you have a specific font that you would like to use, you may request it and we will see if it is available. You will be advised if there are any problems with your font request.

Zip Your Files Into a Single Folder

One of the best ways to submit multiple files, or large files, is to zip them using a file compression software package. Most operating systems include a zipping utility with the operating system. Zipping a file or files has three major benefits:

  • The file size is generally reduced (results vary). This is because zipping is a type of file compression. The file is less likely to be too large to send and will transfer faster.
  • Files with the .zip extension are not executable, so nearly all spam filters will not block a file if it is zipped.
  • You can send multiple files by attaching a single .zip file to your email (which usually takes less time to send and receive).

There are a few different ways you can group your photos to send them to us. A good maximum limit for an email attachment is 1MB; choose one of the following methods to arrive at zipped files that are 1MB or smaller:

  • If you have small image files, or not very many of them, then you may choose to zip all of them into a single zipped file and send all at once. Depending on size, you might also be able to fit your list of names and your company logo in there as well.
  • If you have larger image files, or a lot of them, you may need to create smaller groups of them to zip. Try for 3 to 10 images in each zipped file. When emailing them to us, only send one zipped file at a time. It is helpful if you can let us know how many total files we can expect, so we will know if one doesn't go through for some reason.
  • If your images are so large that a single image is still over 1MB even after being zipped by itself, please consider using whatever image editing software you might have access to, and re-size the image to be smaller.
For instructions on how to zip a pile, please refer to the appropriate operating system below.

Windows 7 and later

  1. Locate the file or folder that you want to compress.
  2. Right-click the file or folder, point to Send To, and then click Compressed (zipped) Folder. A new zipped folder is created. To rename it, right-click the folder, click Rename and then type the new name.
  3. If you need to add more files to your new zipped folder, you can drag files or folders into the zipped folder. When you move a file or a folder to a zipped folder, that file is automatically compressed.

Mac OS

  1. Group into a folder only the files you will be including in the zipped file. Select this folder (click on it once).
  2. Go to File and choose Compress.
  3. Once a zipped folder has been created, you will not be able to add files to it.

Uploading Files with FTP:

Contact Customer Service for access information to our FTP server.


Customer Service
Monday-Friday: 7:00 a.m. - 5:00 p.m. (MT)
Toll Free: 1-800-272-5729

Coller Industries Incorporated
2211 South 300 West
Salt Lake City, UT 84115
MountainWest Capital Network

Coller Industries Incorporated BBB Business Review

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© Coller Industries Incorporated, Salt Lake City, Utah 1995 - 2019