Lists must be prepared by the customer to our specifications. If changes must be made to your list by Name Tag, Inc. additional charges may apply.
We understand that preparing and sending your list and photos can be complicated. If you have any questions or need assistance, please contact us at:1-800-272-5729
Complete information on list and photo submission may also be viewed in a printable acrobat reader format.LIST & PHOTO SUBMISSION (pdf)
Enter text EXACTLY as you want it to appear on your product, including upper/lower case letters. Lists must contain all text to be printed. For duplicate tags, enter the text twice. Examples of correctly formatted one, two and three line lists are shown below.
|1 LINE LIST
|2 LINE LIST
|3 LINE LIST
Long lines of text may be condensed to fit the available space.
Proof carefully! Your list will be used to produce your product. Coller Industries/Name Tag Inc. is not responsible for lists that are formatted incorrectly or contain errors.
Coller Industries Inc. / Name Tag, Inc. will not edit your list. Lists not prepared to our specifications will be returned for correction, which may cause a delay in production.
Company policy requires that all lists be in writing. Names, even just one, will not be accepted over the phone. Lists can be provided via the online forms, or in the body or an attachment in an email.
We will accept lists submitted in any of the following file formats:
Enter the information for your list at the top of the sheet (Row 1, Column A). All information for the ID is entered on the same row. Each line of text to be added to your ID is entered into an individual cell. Begin a new row for each item ordered. Do not leave empty rows between items.
You may also choose to email your lists to us. Please include your name and contact information in the email, as well as a brief description of the product(s) you are ordering.
All text must be submitted as follows:
We will accept photos submitted in any of the following file formats: .jpg, .bmp, .png, .gif, .tif.
Photo files should be submitted separately from the name and title list (do NOT insert photos into a document file with the list). File names should be the name of the person pictured, exactly as it will appear on the Photo ID. Only put one photo per file.
These need to be high quality photos (300 dpi or better). Low quality photos will appear blurry or pixelated once printed. Use a good camera and proper lighting to ensure a high quality ID. Photos should be in focus. DO NOT CROP the images. Our designers will handle the cropping of each image to maintain a uniform appearance across all the photo IDs for your company.
For best results, try to take all employee photos with the same background and lighting. This will ensure a standard look for all of the photo IDs, and helps them to look more official and professional.
Photos will be used exactly as provided, no editing (other than cropping) or color-correction will be done. Make sure you are satisfied with all photos before submitting them. In most cases photos will be printed very small, please consider this when choosing your photos.
We will accept photos submitted in any of the following file formats: .eps, .ai, .cdr, .pdf, .jpg, .bmp, .png, .gif, .tif.
High quality artwork is required (vector art or bitmap at 300 dpi). An image from the internet (usually .jpg, .png, .gif) saved at a resolution of 72 dpi may look great on your monitor, but will not print well. You can not improve the quality of the image simply by saving it with higher dpi settings. The image will have more dots per inch, but the quality will remain the same or even degrade further.
Unfortunately, we cannot consider faxes, photocopies, business cards, printed products, or photos of the above to be print-ready artwork. We can quote most jobs by using such artwork, but we cannot use this art for production. Artwork submitted must be PC compatible. If you want to submit files that have been created on a Macintosh, please convert ALL text to curves and save it in a PC compatible format.
All art received by Coller Industries Inc. / Name Tag, Inc. must be in compliance with all trademark, copyright, patent or related laws or acts and are the responsibility of the customer. Each customer assumes full responsibility for all claims and/or litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy.
If your logo uses specific PMS colors, please include the names of those colors. We will make reasonable efforts to match them. However, we are unable to guarantee color matching due to restrictions and limitations in the production processes.
We are happy to accept designs for your ID. However, our proprietary software must be used to set up custom products. We will match your layout but need to adjust for the printing requirements and restrictions of our machines.
All variable elements will be inserted in the same place, using the same font and size, and cannot be adjusted on a piece-by-piece basis. Layouts are therefore set up to accommodate the longest name/title and all other variables will then fit in the same space on each ID. You may submit one example with a name, photo, and other variable information. Please also submit a file that contains only the elements that will remain exactly the same on every piece.
If you are creating an ID that will have an image that fills the background or meets the edge (bleed), create your background image to the exact size of the ID (3.375" x 2.125"). No overlap or bleed area is required. Keep the corners of your image square.
If you have a specific font that you would like to use, you may request it and we will see if it is available. You will be advised if there are any problems with your font request.
One of the best ways to submit multiple files, or large files, is to "zip" them using a file compression software package. Most operating systems include a zipping utility with the operating system. Zipping a file or files has three major benefits:
There are a few different ways you can group your photos to send them to us. A good maximum limit for an email attachment is 1MB - choose one of the following methods to arrive at zipped files that are 1MB or smaller:
Windows Vista or Windows 7
Contact Customer Service for access information to our FTP server.