2211 South 300 West , Salt Lake City, UT 84115 | Print Date: January 26 2021 08:33:58 AM
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Coller Industries Incorporated strives to make reordering a smooth and pleasant experience. Whether you submit a reorder by utilizing the online reorder form, send us an email or call in with your reorder, we've got you covered. We are always happy to help and get your order to you as quickly as possible.
AVAILABLITY OF MATERIALS – Due to product and material variations, future availability of the same materials, stamping foils, printer ribbons or equipment cannot be guaranteed. We will take all appropriate steps to ensure your products are matched as closely as possible from order to order.
LAYOUT RETENTION – We retain all custom layouts (products that require a signed proof). Layouts for name tags and name plates are kept for two years; this cycle will renew with each reorder.
DIE RETENTION – Metal stamps created for hot-stamped name tags and name plates will be retained for an 18 month period after the most recent order. Dies used for ribbons will not be saved unless requested. If this service is requested, additional charges will apply to retain them for an 18 month period. New dies and custom layouts will be required, with appropriate fees, for reorders occurring after these specified time frames.