Improving Your Customer’s Experience

Building trust within your company is essential to business morale, and so is maintaining a positive customer experience.

use branded lanyards to help build a better customer experienceSuccess for every business comes when both employees and customers are left happy with their experience with that company. And, there are ways to ensure that happiness. We are here to help you find that success using personal identification.

From branded lanyards to reusable name badges, personal identification can guarantee a trust-building experience for all involved. Name tags humanize a company by putting a name with a face. And when you have your employees use not only their name on a name tag but your company logo as well, this builds a trusting relationship with your customers.

using name tags with logos and employee names to ensure a good customer experienceAnd, while customer satisfaction is a high priority for all businesses, helping employees feel comfortable in their working roles is also important. Name tags will help accomplish both. Use name tags to not only let customers know who your employees are but to quickly and easily identify those who can help.

Don’t underestimate the power of personal identification tools.

name plates are a great personal identification tool to ensure a good customer experienceName plates are also a useful tool to improve any experience within your company. From signage to room identification, help your customers easily navigate your business. Use them for employees who have an office. Or use them to identify different sections of a store. Yes, signs are also great for this purpose. Or customize each of these products for nearly anything you can think of.

custom plaques are perfect for a good customer experience by giving information about a businessAnd, don’t forget that we have a new plaque line. These plaques are a unique way to display instructional information about your company. From a motto at the front receptionist desk to information about how long your company has been around, customize a plaque that fits your business.

So, harness the power of your customer’s experience with custom name tags and other personal identification tools.

Custom Plaques & Employee Recognition

From promoting accomplishments to motivating employees, custom plaques are a unique and personal way to connect with coworkers and other colleagues.

use walnut finish cove edge custom plaques for employee motivation

Motivating employees to stay on track while at work can often be problematic. So, use these custom plaques to go beyond highlighting someone’s achievement and help them see just how useful they are to your company.

There are countless ways to personalize custom plaques. From custom text to adding logos and graphics, each plaque you need will be just as unique as the individual for which it is intended. No matter what you are looking for, we’re sure to have it!

Value, Standard and Premium Custom Plaques

use Eclipse Rosewood Piano Finish custom plaques for employee recognitionGive the gift of genuine wood with standard plaques. They are made of quality material and have natural grain patterns. For special occasions, try a premium plaque. These are a higher-quality solid wood and come with unique designs. Or maybe you need a plaque that is both cost-effective and quality made. Value plaques will give you just that, but with the beauty of real wood at an affordable price.

Each of these custom plaques come in many different colors and finishes from which to choose. And, with the same custom options for all plaque types, there is no limit to how you can put them to good use.

Motivation and Encouragement

use All American Red Alder custom Plaques for motivating and awarding your employeesWhen employees need a little motivation, a little bit of recognition goes a long way. Congratulate them on a job well done with a unique and meaningful plaque. Many companies are finding that trinkets and other tangible recognitions provide better encouragement than monetary benefits. And most employees like showing off their new award to those who walk past their office or cubicle.

From an employee of the month to a job well done, create a custom plaque with any unique message. And, regardless of what industry you are in, these plaques are sure to generate an internal buzz of excitement. Soon you will find other employees and colleagues striving to do their best in hopes of getting the same recognition.

So, no matter what you need for your custom plaques, let us help you keep your employees motivated!

Certifications and Encouragement for Employees

Are your employees just the best and you need new ways to recognize their certifications?

Here at Coller Industries, our customer service department has the answer for all of your certifications needs!

using star shaped name tags for employee certifications encouragement“I wanted to have certifications for each of our products,” Hannah, our Customer Service Manager, explained. I was originally going to do a sticker board but Traci, our Assistant Customer Service Manager, had the idea for star name tags. We’re a name tag company, so why not use name tags?”

To better assist our customers in their ordering process, customer service is available to help process orders, answer product questions and overall be there for each person as needed. Meaning that each customer service representative needs to know how to use all of our products.

“I love the stars!” Traci exclaimed. “Hannah and I talked about certifications in products as a good recognition program. We wanted a way to move our team through training with a visual element of everyone’s progress. We had talked about a chart or certificates, but we were so happy when we thought of tags. Because, after all, we are a name tag company.”

Custom Shape Name Tags

A custom shaped name tag is a great way to draw attention to your company in a world of rectangle badges. Make sure your customers remember your company by selecting a shape to highlight your logo or that helps to define your company. We have 20 templates to choose from including ovals, a variety of animal shapes and more. With our advanced laser technology, we can create almost any shape or design.

using custom shaped name tags for employee certificationsStar name tag certifications are available for:

  • Reusables
  • Badge Ribbons
  • Signs
  • Stock Items
  • Name Tags
  • Lanyards
  • Rosettes
  • Name Plates
  • Ribbon Rolls
  • Plaques (coming soon)

 

These star tags have become popular in our customer service department. Due to the steps to becoming certified being so simple, almost all of our customer service team has every star. And that means one major thing for all of our customers. We know how to help you get what you want and need!

So, don’t hesitate in getting any of your personal identification needs. Our customer service team is dedicated to helping you, our customer.

Feedback, Reviews & Customer Appreciation

Sometimes, we just need to let our customers speak for us! And here are some glowing reviews to prove it!

customer reviews for coller industries name tag inc

Dianne

“The website is easy to navigate and easy to use. First-time success. I talked with Lydia on the telephone before placing the order, and she was very helpful and pleasant. She walked me through the steps. I am looking forward to using you again in the future.”

Kalyca said, “Customer service got right back to me and answered all of my questions in a friendly way!”

Danielle

“First visit on this site, and I am very pleased! After searching similar sites (including local stores), this one offers the specific badge size I want. The custom order process is easy to follow. I had a product/processing question that was answered promptly, and additional information seems to be readily available on the site. Prices, setup fee and shipping are all reasonable. I’m looking forward to making this my new name badge vendor, and see what other great products you provide!”

Sheri said, “We have ordered before. The service is quick, the product looks great; never had any problems with quality or service.”

Laurie

“I have been ordering from Coller Industries for several years now. Despite that I only order once a year, at most, the fact that the website recognizes me from past orders, and allows me to duplicate them so that our old and our new name plates look the same, is AMAZING and COOL! Also, being able to download a list is a thing of beauty too! I have called in the past and had wonderful customer service experiences. I would highly recommend your business to anyone who asks.”

Karlyn said, “Reordering is easy especially with the ability to upload an excel file.”

Other Great Reviews

Dawn

“I ordered name tags for a charity Board on which I serve. You guys were fantastic! I received proofs, made some changes, received those very quickly, approved them and received the tags within a week. Your people were very polite when I called. The product is a wonderful quality. My Board is absolutely going to love them. Thank you for a great job!”

Susan said, “Your customer service rep told me how to order additional tags online for an existing account, and she was very helpful. Thanks!”

Chacha said, “This is my second time placing an order with you. Ordering is simple, and the product is high quality and exactly what I expect to receive. Thank you!”

customer reviews for service and product at coller industriesWe appreciate all the feedback received from our customers and would love to hear about your experience with our company. Send us your reviews, questions and comments on our products and services. And let us know if there is anywhere we need to improve.

How We Show Gratitude & Appreciation

These are big words: gratitude, appreciation, community. And their meanings are even more significant!

these special valentines show how much gratitude and appreciation comes from our annual GEF donationEvery year around this time, Coller Industries receives a special package. Inside this package are not only handwritten thank you Valentines, but also lots and lots of love. We receive these cards every year due to our annual donations to the Granite Education Foundation. And every year, our hearts are filled with gratitude and appreciation for those in our community.

Enclosed in the package is also a letter from the board of Granite Education Foundation:

Hey, Valentine!

Exchanging heartfelt messages on Valentine’s Day is a well-loved tradition. While the earliest Valentines were little more than hastily scribbled notes, today we can choose from thousands of varieties, each designed for a specific relationship in our lives. A hundred years ago, only sweethearts exchanged Valentine’s Day cards, but the practice has spread to encompass friends, family, colleagues and supporters.

This year, Granite Education Foundation and students from throughout Granite School District want to express our heartfelt thanks for your continued generosity and support. Enclosed you will find hand-made Valentine’s Day cards that our students created with YOU in mind.

Each board member signs this letter as a token of their gratitude and appreciation for all our donation does for teachers, students and the school district.

these special valentines show how much gratitude and appreciation comes from our annual GEF donationGranite Education Foundation (GEF)

Federal and state funds do not meet the immense needs of our students, teachers and schools. The Granite Education Foundation provides access to resources that improve educational outcomes.

We provide educational opportunities for students of Granite School District.

We educate students, teachers and members of our community on ways to impact our community. Together, we CAN make a difference! We gather and give resources the GRANITE way. We impact children and teachers in public education. We advocate, inform and promote learning for students and their families.

The lessons we learn from helping in our community teaches us how to be grateful for what we have. And when we realize what we have, we give even more back to those around us.

these special valentines show how much gratitude and appreciation comes from our annual GEF donation

these special valentines show how much gratitude and appreciation comes from our annual GEF donation

Coller Industries is known for their impact in the community through product donations. But the annual contribution to GEF is the one donation that we deem the most poignant. We are giving to the schools, the children, and most importantly, we are providing for our future.

These actions we make each year fill our hearts with gratitude and appreciation for those around us. Those who strive every day to make a difference in the world. So, yes, we receive thank you cards, but we feel that we are the ones who should be the most grateful. And that, in essence, is why we give donations.