Connecting with Customers

The H2H experience should be available to all customers. What we mean by this is human to human connections. Connecting with customers should be the focus of every business. Over the past while we have become disconnected.

As humans, we crave experiences that connect us with others. Throughout this year, those connections have turned online and have become a little less human. So, how do we revert to that constant human interaction we naturally crave while still existing in our ever-changing world?

Part of the solution to this issue is becoming more approachable. While you and your company may have already been in a position of trust, people need to feel that they can still trust you and your services. Now the question is, how do you gain that trust and become more approachable.

How a Name Tag Boosts Your Approachability

Name tags have a subconscious effect on the viewer that enhances a company’s networking, branding and promotional efforts. At trade shows and conventions, people wear name tags to promote their brand and establish professional relationships. In retail, they improve customer and employee relations. Some people wear them at conferences, business luncheons or sporting events. In short, many people wear name tags for different reasons.

Name Tags for Connecting with Customers

From using custom shapes to including photos on identification for your employees, we have just the solution for your needs of connecting with customers. Check out these products and tips for making them work for you.

Approachability is a trait that most people believe they have, but few actually do. It’s important to be approachable because when you put people at ease, you enable them to think and do their best in your presence. It’s an essential professional skill that only gets more important as you ascend the ladder into leadership positions and is expected of managers by their employees.

Full Color Name Tags

If you need something that will sport your brand (business logo) and an employee’s name, search no further than these fun, colorful tags. With full color printing, the sky is the limit to what these can do for you. They are our only name tag that provides vibrant, colorful printing so you can fill them with everything you need for your business to stand out.

connecting with customers is easier with full color name tags

Reusable Name Badges

For a temporary option, these badges can be reused with easy to use printable inserts or added labels. You can design your badges to meet any need and then change them with ease when the time comes for a new look or new employees. They are also ideal for seasonal and temporary workers.

connecting with customers is easier with reusable name badges

Photo ID Badges

Adding photos to name tags increases security and provides trust among employees and clientele. Each photo ID can support up to five lines of text along with an employee’s photo. So, now you can conquer the rest of your customers’ needs.

connecting with customers is easier with photo id badges

Custom Shape Name Tags

Do you need something that will truly make you stand out in a sea of competitors? Try a custom shape for your name tags! Whether you try a circle, a house or a fully-customized shape to match your business, these name tags say it all.

connecting with customers is easier with custom shaped name tags

PRO TIP: Add badge ribbons to name tags when you need to distinguish employees, visitors and other VIPs in your business.

By providing name tags for your employees, you are making them more approachable. And, once they are approachable, you re-humanize them. Isn’t that what we all need right now? More human interaction translates into more sales and service requests for your business. This, in turn, will translate into that trust you need to keep your business going.

So, get your name tags (approachability included) to keep up your connecting with customers and providing them with that needed human touch. Now you can get back to doing what you do best: your business.

Question & Answer: How to Use Identification

We often receive the same questions from multiple customers. Sometimes, these questions are easy to answer, but sometimes they require a bit more clarification. Have you ever had a question about name tags or other identification products? We are taking some time to answer some frequently asked questions that our customer service team repeatedly gets. And we will expand on each question so that you, too, will understand our processes. 

Find any answer to any question about name tags, personalized ribbons and more.

Question: Which name tag size should I order?

Answer: The size of your name tags depends on how much information you want on them.

For a simple 1 or 2 line tag with only text (name and professional title), we typically recommend a 1 x 3 inch tag. However, if you are working with visually impaired people, you may want something much larger, so the text size can be increased.

If you are ordering tags with your company or brand logo, you will want to consider where you want the logo on your tag, and if it will fit there. For example, if you have a horizontally long logo, we don’t recommend putting it to the left of the tag because there won’t be as much room for your text. The best option would be to center it above the text and go with a taller tag, such as a 1.5 x 3 inches. If you have a more circular or square logo, they typically look best to the left of the text, and you wouldn’t need as tall of a tag.

Question: Most of your products require a list of names. How do I submit this list?

Answer: We have two options for submitting a name list for your customized order.

The first would be to upload them while you are on the order page. You can type them right into the provided form or upload an existing file. Our system will ask you to review everything to ensure that you entered the correct spelling and punctuation. You do want to make sure you submit the list in the case you would like on the product (upper and lower; e.g., Jane O’Connor).

You can also email your list after you place your order to nametag@nametag.com. Once your order has been placed, you will receive an order number that needs to be referenced in your email’s subject line. This email goes to the customer service representative who is in charge of your order, and they will make sure that it is usable. If there are any issues, they will contact you.

Question: What is the best way to print names for reusable name tags such as Mighty Badges?

Answer: We have multiple ways you can format your printable inserts for your reusable name badges.

The recommended way would be to use the NamePrint Graphics software. This software lets you add text and graphics to inserts using your printer.

The other option we have for your printed inserts is a small collection of predetermined templates. We do not have these for every reusable product, so check the bottom of the product order pages for available templates. 

Question: How can I order more of the same name tags I already have?

Answer: We have an online reorder program to make ordering more name tags easier.

The first thing you need to understand is what is a reorder? A reorder is when you need to order more of the same product you already have in use, but require different names. Lucky for you, our reordering system is easy to use and quick to understand.

All of your design info is kept on file under your customer number. Once you place your first order with Coller Industries, you receive a customer number. This number allows us (and you) to quickly and easily locate your information and previous orders. To place a reorder for your name tags, visit https://www.nametag.com/reorders/ or go to our home page (www.nametag.com) and select the “Reorder” link at the top of the page. Once there, you need to enter your customer number and select the layout you need to order. After making that selection, you only need to submit the new name list (text) for the new order.

Do you have a question that wasn’t answered here?

There are three ways to get your answer!

1. Visit our Facebook page on July 22, 2020, at 11:30 a.m. (Mountain time) for our first ever Live Video Event.

2. Leave a comment here, and someone will get back within one business day (Monday through Friday).

3. Contact customer service at 1-801-931-5000 (our office hours are Monday through Friday, 7 a.m. to 5 p.m.).

Other Question and Answer Blogs:

Week Two: Perfect Your Networking Strategy With Custom Ribbons

Week Three: Q&A: Your Name Tag Investment

High-Quality Name Tags for Every Business

From the material to the printing, every aspect of your name tag is reviewed by our team repeatedly to make sure you are getting the best product. And, with our satisfaction guarantee, you will always get high-quality name tags. But what does that mean for you? Here are some easy ways to tell that you are getting the best quality for your company.

We want to help you understand why you need high-quality name tags. Remember, your name tag reflects your brand’s value and trust. Companies are more likely to succeed when they focus and commit to a high-quality image and business model. Author of Out of the Crisis, W. Edwards Deming wrote, “Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.”

How do high-quality name tags help with showing a brand’s commitment to its customers?

For a lot of professions, appearance is a crucial factor in this quality. Maintaining your commitment to quality is easy with a uniform and the proper name tag. Whether you choose a daily business attire like a suit and tie or a matching polo shirt for each of your employees, don’t forget that name tag.

From branding to color matching, name tags, like uniforms, help to symbolize your quality. Creating a positive influence with your brand means guaranteeing that all of your business’s services and products are consistent. Employees and customers know when that consistency is not present. Make sure to choose name tags that reflect your brand’s commitment to quality. Once accomplishing this, showing that you commit to quality is easy.

plastic high-quality name tag with a uv color printed logo
metal high-quality name tags with engraved logos and names
plastic high-quality name tag with full-color printing and a punched slot for use with a lanyard

What makes high-quality name tags a must for your business?

A name tag helps to create a connection between you and your customer by providing identification of employees and other staff. This name tag also lets your customers know you are here to help and that your objective is to service their needs. There are several basic features to high-quality name tags that provide value to both your name tag and your brand’s identity.

Materials

Durability is a must when it comes to name tags. Both our plastic and metal materials are thick and sturdy. No matter your color choice, we guarantee that our name tags, when treated properly, will last a long time. After all, it’s important to keep your branding clear and easily recognizable.

Engraving and Printing

Smooth, neat printing and engraving show off your brand and individual identity best. Our printing/engraving processes benefit your business by providing clear and definable names and logos. From full-color printing (yes, bleeds included) to the engraving of someone’s title, your name tags will always be of the highest possible quality to show off your business.

Fasteners

Even the fastener on a name tag helps reflect your company’s standards. Each fastener choice we carry only aids in the presentation of your chosen name tags by keeping them firmly fixed to uniforms and other employee attire. Our Deluxe Magnetic Fasteners hold through thick material and multiple layers of clothing, making them our most popular choice. Everything we offer not only is permanently attached to each name tag, but it will help your high-quality image stand out from your competition.

Extras

metal high-quality name tags with uv printing and silver frame

Choosing extras on both material types (plastic and metal) will increase the value of your name tags and increase your brand’s value. Features like frames, doming, rounded corners and beveled edges provide finishing touches that show off your logo and other branding you have on your name tags. Each extra you add to a name tag improves its quality and thereby improves your company’s value and brand.

Are your current name tags just not holding up to match your branding and company image? You should always make sure they meet your business standards and goals. With us, you can order a product example before placing a large order of name tags. This way, you get to see how much quality you get from our name tags, and you also get to experience our extraordinary customer service before making your purchase.


7 Features of High-Quality Name Tags

(Infographic for Quick Reference)

7 Feature of High-Quality Name Tags

Love What You Do: Taking Pride in Your Work

The Life is Good Company gets it right with its tagline, “Do what you love. Love what you do.” As they say, doing what you love is a way of life. And we agree. Taking pride in what you do is essential for your success. Both personally as well as professionally. 

Love What You Do: Taking Pride in Your Work

The Merriam-Webster dictionary includes two positive definitions of pride. One, “reasonable or justifiable self-respect,” and two, “delight or elation arising from some act, possession, or relationship.” These definitions provide us with a better understanding of why we need to take pride in our work. When we have successes in life, taking pride in a job well done shows others that we have the self-confidence to achieve our goals and dreams. We can continuously show others how they can also achieve their successes. 

To help you with your business success, here are some pointers on how to take pride in your work. So now you can love what you do.

Know the Value of Your Position

Every person at every business has an important role they play in that company’s success. Once you know your role, make sure you find meaning in it. And, taking pride in that role will help you love what you do. Taking pride in your work is an important role for any professional at any level. Learn your job and what it takes to succeed in that position. Once you have that knowledge, you can seek to improve constantly. Someone who takes all the necessary steps to improve themselves will always be someone who can take pride in their position at work.

Build a Reputation for Good Work

Always be looking for any opportunity to build your reputation. Doing a job well done is only half the battle. Make sure that no matter what you do, that you are always giving everything you have to your job. No matter your position or standing in your company, doing good work is sure to help others see their value in the company. Being a positive influence will help you take pride in your job. Show a hunger for learning what your company has to offer, and you will not go overlooked for growth opportunities your company may offer. Engage with your job and find that you not only take pride in a job well done but also that you love what you do.

Presentation Matters (Put Your Name on It)

You own it. Your name is on it: Everything that your company does, awesome or pathetic, it has your name on it. People contribute to the success and failure of projects, companies and their colleagues. It matters. Everything that you do. That trivial piece of work for a client, your contribution to a large-scale project or a part to play in a flawless delivery, you own that success; be proud of that.

From dressing for success to taking pride in everything you do, presentation matters. And don’t stop with your pressed shirt and tie, add something that will make you stand out from everyone else: YOUR NAME. The easiest way to accomplish this is a name tag!

a server wearing a name tag so you can love what you do

By wearing name tags, or other identification, newer employees and other team members in the company are more apt to recognize each other. Name badges also provide accountability for all of your employees. When wearing name tags, it requires that your employees accept responsibility, one, for their actions and two, for the way they treat your customers.

Owning Your Success

Your job should always be something you can take pride in. So, from building trust with those around you to looking the part, learn to love what you do. Invest in yourself and keep learning how to accomplish what you need to do your job well.

Effective Networking While Working from Home

From video apps to professional development, networking while working from home takes focus and planning.

You think that you have it all figured out, right? Then life gets in the way. Whether it’s an illness or a family matter that takes precedence over being in the office, you might be asking how you can keep your networking alive and well when you are out.

It doesn’t have to be hard to network while away from an office or other business setting. Using available tools will help you gain control over your networking. And by using these tools, your remote working experience will be better than you expect.

wearing a name tag during a conference call for networking while working from home

We live in a time where networking is one of the primary keys to making a business work. And, when you use networking properly, not only will your business flourish, but it will also make an impact in your community. So, here are several easy ways to make sure that your networking while working from home doesn’t fall short.

Staying in a Routine

Whether it’s setting up a home office (desk and computer included) or just making sure you keep to regular hours, staying in a routine will help with networking while working from home. First things first, make sure getting dressed (and even putting on a name tag) remains part of your daily schedule. This routine should also help you keep out distractions, like TV or phone use. If you have kids, make sure you sit down and talk to them about your working hours.

Video Conferencing and Phone Calls

While getting together may not always work for other people, you still need to make yourself available for face-to-face connections. These connections should include video and phone calls. And, by using online tools and apps to increase the time you spend talking to people, your networking will still thrive even if you are using a home office.

Keep Messaging Alive (Texts, Emails or Apps)

Just like video conferences, sending written exchanges is still a great way to network while working remotely. Texts, emails or using other apps to stay connected are important to any business. You can communicate with employees, colleagues and customers alike via these online channels. Make sure when using this form of communication that you remember to edit your text before hitting send. When it comes to networking, you need to make sure you are putting your best foot forward, and your grammar and voice in these emails are important.

“Meet” Colleagues for Coffee or Drinks

Staying social is just as crucial as using video or phone calls when working. Your social efforts may be limited to a video chat through your favorite social media channel or another easy-to-use app. But, these connections are just as important to your networking goals.

Make an effort to remember birthdays and congratulate colleagues on a work or life accomplishment during the next team call. When you learn about upcoming vacations or weekend plans, make it a point to ask them how their trip went. Remembering the small things will make everyone feel appreciated and more connected.

Use Social Media

From LinkedIn Groups to Reddit, utilize every platform you can when using social media for networking. Make sure your profile is designed appropriately for networking and then jump in. Most social media sites are easy to use and require very little time to set up. Just remember to keep your networking goals in mind while using social media. Without focus, you can end up surfing instead of working.

TIP: Join a LinkedIn Group that can benefit from your specific knowledge and skill set.

Continue Professional Development and Pursue Your Hobbies

Keep learning. And keep dreaming. From hobbies (like crafting holiday wreaths) to distance learning, your brain is your most valuable asset when networking while working from home. Keep yourself sharp in your understanding of how your business needs to run. And, keep your creative side available to combat any stress or distractions.

Overall, remember that networking while working from home isn’t as hard as some people think it is. Keep your goals in mind, and keep working. You’ve got this!