Question & Answer: How to Use Identification

We often receive the same questions from multiple customers. Sometimes, these questions are easy to answer, but sometimes they require a bit more clarification. Have you ever had a question about name tags or other identification products? We are taking some time to answer some frequently asked questions that our customer service team repeatedly gets. And we will expand on each question so that you, too, will understand our processes.

Question: Which name tag size should I order?

Answer: The size of your name tags depends on how much information you want on them.

For a simple 1 or 2 line tag with only text (name and professional title), we typically recommend a 1 x 3 inch tag. However, if you are working with visually impaired people, you may want something much larger, so the text size can be increased.

If you are ordering tags with your company or brand logo, you will want to consider where you want the logo on your tag, and if it will fit there. For example, if you have a horizontally long logo, we don’t recommend putting it to the left of the tag because there won’t be as much room for your text. The best option would be to center it above the text and go with a taller tag, such as a 1.5 x 3 inches. If you have a more circular or square logo, they typically look best to the left of the text, and you wouldn’t need as tall of a tag.

Question: Most of your products require a list of names. How do I submit this list?

Answer: We have two options for submitting a name list for your customized order.

The first would be to upload them while you are on the order page. You can type them right into the provided form or upload an existing file. Our system will ask you to review everything to ensure that you entered the correct spelling and punctuation. You do want to make sure you submit the list in the case you would like on the product (upper and lower; e.g., Jane O’Connor).

You can also email your list after you place your order to nametag@nametag.com. Once your order has been placed, you will receive an order number that needs to be referenced in your email’s subject line. This email goes to the customer service representative who is in charge of your order, and they will make sure that it is usable. If there are any issues, they will contact you.

Question: What is the best way to print names for reusable name tags such as Mighty Badges?

Answer: We have multiple ways you can format your printable inserts for your reusable name badges.

The recommended way would be to use the NamePrint Graphics software. This software lets you add text and graphics to inserts using your printer.

The other option we have for your printed inserts is a small collection of predetermined templates. We do not have these for every reusable product, so check the bottom of the product order pages for available templates.

Question: How can I order more of the same name tags I already have?

Answer: We have an online reorder program to make ordering more name tags easier.

The first thing you need to understand is what is a reorder? A reorder is when you need to order more of the same product you already have in use, but require different names. Lucky for you, our reordering system is easy to use and quick to understand.

All of your design info is kept on file under your customer number. Once you place your first order with Coller Industries, you receive a customer number. This number allows us (and you) to quickly and easily locate your information and previous orders. To place a reorder for your name tags, visit https://www.nametag.com/reorders/ or go to our home page (www.nametag.com) and select the “Reorder” link at the top of the page. Once there, you need to enter your customer number and select the layout you need to order. After making that selection, you only need to submit the new name list (text) for the new order.

Do you have a question that wasn’t answered here?

There are three ways to get your answer!

1. Visit our Facebook page on July 22, 2020, at 11:30 a.m. (Mountain time) for our first ever Live Video Event.

2. Leave a comment here, and someone will get back within one business day (Monday through Friday).

3. Contact customer service at 1-801-931-5000 (our office hours are Monday through Friday, 7 a.m. to 5 p.m.).

Other Question and Answer Blogs:
Week Two: Perfect Your Networking Strategy With Custom Ribbons
Week Three: Q&A: Your Name Tag Investment

High-Quality Name Tags for Every Business

From the material to the printing, every aspect of your name tag is reviewed by our team repeatedly to make sure you are getting the best product. And, with our satisfaction guarantee, you will always get high-quality name tags. But what does that mean for you? Here are some easy ways to tell that you are getting the best quality for your company.

We want to help you understand why you need high-quality name tags. Remember, your name tag reflects your brand’s value and trust. Companies are more likely to succeed when they focus and commit to a high-quality image and business model. Author of Out of the Crisis, W. Edwards Deming wrote, “Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.”

How do high-quality name tags help with showing a brand’s commitment to its customers?

For a lot of professions, appearance is a crucial factor in this quality. Maintaining your commitment to quality is easy with a uniform and the proper name tag. Whether you choose a daily business attire like a suit and tie or a matching polo shirt for each of your employees, don’t forget that name tag.
From branding to color matching, name tags, like uniforms, help to symbolize your quality. Creating a positive influence with your brand means guaranteeing that all of your business’s services and products are consistent. Employees and customers know when that consistency is not present. Make sure to choose name tags that reflect your brand’s commitment to quality. Once accomplishing this, showing that you commit to quality is easy.

What makes high-quality name tags a must for your business?

A name tag helps to create a connection between you and your customer by providing identification of employees and other staff. This name tag also lets your customers know you are here to help and that your objective is to service their needs. There are several basic features to high-quality name tags that provide value to both your name tag and your brand’s identity.

Materials

Durability is a must when it comes to name tags. Both our plastic and metal materials are thick and sturdy. No matter your color choice, we guarantee that our name tags, when treated properly, will last a long time. After all, it’s important to keep your branding clear and easily recognizable.

Engraving and Printing

Smooth, neat printing and engraving show off your brand and individual identity best. Our printing/engraving processes benefit your business by providing clear and definable names and logos. From full-color printing (yes, bleeds included) to the engraving of someone’s title, your name tags will always be of the highest possible quality to show off your business.

Fasteners

Even the fastener on a name tag helps reflect your company’s standards. Each fastener choice we carry only aids in the presentation of your chosen name tags by keeping them firmly fixed to uniforms and other employee attire. Our Deluxe Magnetic Fasteners hold through thick material and multiple layers of clothing, making them our most popular choice. Everything we offer not only is permanently attached to each name tag, but it will help your high-quality image stand out from your competition.

Extras

Choosing extras on both material types (plastic and metal) will increase the value of your name tags and increase your brand’s value. Features like frames, doming, rounded corners and beveled edges provide finishing touches that show off your logo and other branding you have on your name tags. Each extra you add to a name tag improves its quality and thereby improves your company’s value and brand.

Are your current name tags just not holding up to match your branding and company image? You should always make sure they meet your business standards and goals. With us, you can order a product example before placing a large order of name tags. This way, you get to see how much quality you get from our name tags, and you also get to experience our extraordinary customer service before making your purchase.

7 Features of High-Quality Name Tags

(Infographic for Quick Reference)

How to Commit to Quality Using Name Tags

From customer service to team building, every business should commit to quality using name tags.

What does commit to quality mean?

COMMIT: to carry into action deliberately; pledge or bind (a person or an organization) to a certain course or policy.

QUALITY: the standard of something as measured against other things of a similar kind; the degree of excellence of something.

Why would a company need to commit to quality?

In most cases, businesses who do not have a commitment to quality fail. Yes, a company who doesn’t maintain quality in their service or goods can succeed. However, it is far more likely for a business to succeed when they focus and commit to quality.

Author of Out of the Crisis, W. Edwards Deming wrote, “Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.”

The message to learn from this statement is that no matter the service or product, consistent quality must be your primary business focus. And with that knowledge, you can make sure that your business maintains quality throughout your production and practices.

Deming also wrote, “Cease dependence on inspection to achieve quality. Eliminate the need for massive inspection by building quality into the product in the first place.”

Constancy of purpose means that quality decisions are not situational. End of month quality is the same as the beginning of the month. It means that the long term benefit of the organization is not sacrificed to hit quarterly targets. It means having your eye on the competition, whether it is in your industry or coming from elsewhere, with plans to stay ahead.

When a company commits to quality, they must do so from day one. Once a specific quality standard is set, it must be upheld at all production stages and in all departments. And, communicating this standard of quality to your customers is an absolute must. Make sure that your customers understand that when you commit to quality that it isn’t just for your company, it’s for them!

How do name tags help with committing to quality?

To commit to quality is easier than you might think. For a lot of professions, appearance is a crucial factor in this quality. So, maintaining your commitment to quality is easy with a uniform and the proper name tag. Whether you choose a daily business attire like a suit and tie or a matching polo shirt for each of your employees, don’t forget that name tag.

Whether your job is in the food service industry or you are a CEO of a major corporation, showing professionalism by wearing a name tag is sure to make your job a bit easier. By attaching this simple item to your uniform or daily attire, you will stand out from all of your competitors. And, they make corporate branding a breeze by identifying employees at any business even easier.

From branding to color matching, name tags, like uniforms, help to symbolize your quality. Creating a positive influence with your brand means guaranteeing that all of the services and products of your business are consistent. Employees and customers know when that consistency is not present. So, make sure to choose name tags that reflect your brand’s commitment to quality. And once this is accomplished, showing that you commit to quality is easy.

Company name tags show you care about the quality of your brand. When employees wear name tags, they are more accountable for their actions as customers can comment on them by name. And branded name tags prove to customers that you pay attention to all details. So, when you commit to quality, it helps you gain public trust and grow your business.

Coller Industries commits to quality with every name tag!

For the past five years, Coller Industries has kept its error rate under 1%. In 2018, our overall error rate was 0.386%, which means that only 1 in about 260 orders contained an error. Considering that each product has up to 15 variables, we are proud of this accomplishment. It is thanks to our careful checking process and customer satisfaction guarantee that we can achieve this. And, because of our company procedures, each customer will walk away with a positive consumer experience and the identification products they need.

Investing in the proper tools also shows that you want to commit to quality. From name tags to lanyards and even custom ribbons, help your business branding with logos, colors and so much more!

A Conversation With A Name Badge

Have you ever talked with an inanimate object? Well, today, we’re sharing a recent conversation we had with a name badge!

We sat down over the long, holiday weekend with a Name Badge and asked several questions about how a name badge works and why they think their job is so important. Here are the top three questions from that interview.

Question 1: Describe Your Job

Reporter: I would like to start with a simple question, Name Badge. Please explain your job and what it is that you do on a daily basis.

Name Badge: Whoa! Slow down there! That’s a super detailed question, and it will take more than just a few minutes to answer. Are you sure you want to start with that one?

Reporter: Yes, I am sure.

Name Badge: Alright, glad you’re sitting down. So, here it goes. Although my job isn’t a simple one, it is reasonably easy to do. You see, the basic concept of my job is to let people know my name. But, here’s where it gets complicated. My name changes. My design changes. Sometimes I have color and sometimes I’m plain or even blank.

Reporter: That is a lot to take in, Name Badge. But I think you’re deviating from the question. What is your job?

Name Badge: First off, call me NB, it’s easier. In a nutshell, my job is to tell others who I am.

Reporter: That doesn’t sound too hard, NB. So, why do you think it’s so complicated?

NB: My job is complicated because of the many different ways people customize and use me.

Question 2: What Customizations Are Available?

NB: As I mentioned before, my design changes. Some people use their first name. Others use first and last names, while still others add titles, company names and sometimes even logos. And, I come in many different colors. I’m a chameleon that way. Oh, and sometimes people write on me.

Reporter: So, basically what you are telling me is that you have many faces? If that is the case, how do people know how to use you?

NB: Yes, I do have many faces. And sometimes that makes it a bit harder to use me. Although, to most people, using me is a natural thing; especially when those people work in stores or offices with tons of employees. Most know that I wear best on the right side of their shirt, but sometimes people put me in their pockets or place me where I’m hard to read. I do my job best when worn correctly.

Question 3: Finding Your Best Feature

Reporter: So, NB, if you’re appropriately worn and used correctly, what is your best feature?

NB: You like asking loaded questions, don’t you?

Reporter: What do you mean?

NB: Well, my best feature is the one the consumer likes the most. So, if they worked hard on their company’s branding, the logo would be my best feature. But, if the person wearing me needs others to know that they are a volunteer, then my title would be my best feature. Does that make sense?

Reporter: Yes, I suppose it does. So, your best feature is what others need it to be?

NB: Exactly!

Reporter: Wow! I’ve learned a lot from you today, NB. Thanks. I should probably be wearing a name badge, too!

3 Fantastic Name Tag Uses

From branding to identification, name tags are more fantastic than ever.

There are many benefits to wearing a name tag. And especially in today’s business world where everyone wants to know your name. Many companies choose to have their employees use name tags for easy identification. Other businesses need the security which name tags provide. But, no matter your reason for using name tags, we are sure to have the fantastic product you need.

Build Company Recognition

Corporate branding is a fantastic trend. Identify every employee or volunteer quickly and easily by adding a business or organization logo to a name tag. While name tags and name badges are typically used in an office or retail setting, inevitably they will be left on when going to lunch or even on an employee’s way home. Advertising a company’s name and brand is easy when employees continually wear their name tags in public. This type of branding can also be beneficial for special promotions, sales or events.

Job Titles and Employee Awareness

Not only will a logo help with running your business, but so will title recognition. Help your customers know who’s who in your company by including employee titles on name tags. When an employee’s name tag states that they are a manager or a cashier, your customers will find it easier to navigate your business. Identify critical roles in your company with this fantastic tool.

Wearing name tags will also help employees stay aware of their job responsibilities. With a name, logo and title emblazoned for all to see, people tend to stay on task because they know that they are being watched.

Knowing Someone’s Name is Fantastic Networking

Kris Hay, the Communications Coordinator at the University of Puget Sound, offers her advice on networking:

“When it comes to networking, a name tag is a necessity. Anonymity is not to your advantage in these situations. Appropriately worn, a legible name tag helps people remember your name and then quickly move on to exchanging information with you.”

Name tags will help you be fearless. Wearing a name tag in a room full of strangers is an invitation for people to talk to you, and for you to talk to people. You don’t need someone to introduce you, so be fearless and take networking into your hands.