How to Commit to Quality Using Name Tags

From customer service to team building, every business should commit to quality using name tags.

show that you commit to quality with custom name tagsWhat does commit to quality mean?

COMMIT: to carry into action deliberately; pledge or bind (a person or an organization) to a certain course or policy.

QUALITY: the standard of something as measured against other things of a similar kind; the degree of excellence of something.

Why would a company need to commit to quality?

In most cases, businesses who do not have a commitment to quality fail. Yes, a company who doesn’t maintain quality in their service or goods can succeed. However, it is far more likely for a business to succeed when they focus and commit to quality.

Author of Out of the Crisis, W. Edwards Deming wrote, “Create constancy of purpose toward improvement of product and service, with the aim to become competitive, to stay in business and to provide jobs.”

The message to learn from this statement is that no matter the service or product, consistent quality must be your primary business focus. And with that knowledge, you can make sure that your business maintains quality throughout your production and practices.

Deming also wrote, “Cease dependence on inspection to achieve quality. Eliminate the need for massive inspection by building quality into the product in the first place.”

Constancy of purpose means that quality decisions are not situational. End of month quality is the same as the beginning of the month. It means that the long term benefit of the organization is not sacrificed to hit quarterly targets. It means having your eye on the competition, whether it is in your industry or coming from elsewhere, with plans to stay ahead.

When a company commits to quality, they must do so from day one. Once a specific quality standard is set, it must be upheld at all production stages and in all departments. And, communicating this standard of quality to your customers is an absolute must. Make sure that your customers understand that when you commit to quality that it isn’t just for your company, it’s for them!

How do name tags help with committing to quality?

To commit to quality is easier than you might think. For a lot of professions, appearance is a crucial factor in this quality. So, maintaining your commitment to quality is easy with a uniform and the proper name tag. Whether you choose a daily business attire like a suit and tie or a matching polo shirt for each of your employees, don’t forget that name tag.

use name tags to establish brand consistency and commit to qualityWhether your job is in the food service industry or you are a CEO of a major corporation, showing professionalism by wearing a name tag is sure to make your job a bit easier. By attaching this simple item to your uniform or daily attire, you will stand out from all of your competitors. And, they make corporate branding a breeze by identifying employees at any business even easier.

 

From branding to color matching, name tags, like uniforms, help to symbolize your quality. Creating a positive influence with your brand means guaranteeing that all of the services and products of your business are consistent. Employees and customers know when that consistency is not present. So, make sure to choose name tags that reflect your brand’s commitment to quality. And once this is accomplished, showing that you commit to quality is easy.

Company name tags show you care about the quality of your brand. When employees wear name tags, they are more accountable for their actions as customers can comment on them by name. And branded name tags prove to customers that you pay attention to all details. So, when you commit to quality, it helps you gain public trust and grow your business.

Coller Industries commits to quality with every name tag!

For the past five years, Coller Industries has kept its error rate under 1%. In 2018, our overall error rate was 0.386%, which means that only 1 in about 260 orders contained an error. Considering that each product has up to 15 variables, we are proud of this accomplishment. It is thanks to our careful checking process and customer satisfaction guarantee that we can achieve this. And, because of our company procedures, each customer will walk away with a positive consumer experience and the identification products they need.

Investing in the proper tools also shows that you want to commit to quality. From name tags to lanyards and even custom ribbons, help your business branding with logos, colors and so much more!

Celebrating Christmas, Name Tag Style

From name tags to custom ribbons, all we want is to celebrate Christmas in style!

While it’s all about personal identification 364 days of every year, for one fleeting day it’s about socializing and stuffing ourselves full of delicious food. And, this Christmas is no exception!

Customer Service employees celebrating at the Coller Industries Incorporated Christmas party
Marketing Department employees celebrating at the Coller Industries Incorporated Christmas party
Production and Shipping employees celebrating at the Coller Industries Incorporated Christmas party

Here at Coller Industries, we pride ourselves on our high-quality workmanship, our culture of quality and our perfect name tags and ribbons. And, while we like to boast about our less than 0.05% error rate, we also want to boast about our nearly perfect employees.

Ramona, the Marketing and Web Services Manager, said, “It’s amazing just how much everything works together. We have such a culture of quality in this company. And, it is so impressive that we are less than a half percent in our error rate.”

All in all, Coller Industries strives in every way possible to get each order not only out the door quickly and efficiently, but correctly! And our low error rate proves this, not only to us but to our current and potential customers.

Aimee, the Senior Account Manager, said, “It has been a fun and exciting year getting to know our many customers and I would like to thank all of the employees, everyone from every department for their assistance and support in ensuring the satisfaction of all of our customers.”

Having a low error rate increases sales and increased sales translate into happy customers. And with happy customers, Coller Industries remains in business to continue to serve everyone and their personal identification needs!

And, part of this happiness needs to extend to our family here at Coller Industries.

Hannah, the Customer Service Manager, said it best, “What makes Coller Industries stand out, is that it feels more like family than work. We all support each other and care about each other, and I think that is such a big contribution to how well we do as a company. Obviously work is work, but it is so much easier to do when everyone you work with is a friend, and everyone cares about each other. I think that is part of what keeps us so motivated to do well.”

Celebrating at the Coller Industries Incorporated Christmas party
Celebrating at the Coller Industries Incorporated Christmas party

Our annual tradition of the Christmas party includes a giant luncheon hosted and catered at a local hotel. This year’s meal included prime rib, chicken, salmon, asparagus and other sides for a feast fit for a king. There were also delicious appetizers of crackers and spinach dip with prosciutto wrapped asparagus.

Vance, the Design Manager, said, “I enjoyed the appetizers, I was nearly full by the time the main meal was starting. And I liked that this year’s party was smaller, with only the one guest it made the party feel more about our accomplishments as a group than a meal with families.”

Playing games at the Coller Industries Incorporated Christmas partyWe also played games and gave out prizes for raffles. From a holiday word scramble to trying to remember who had played the jolly man in red, the games were a blast and the presents even better.

And, every year each employee receives a personalized gift from Coller Industries. This year was a water bottle decorated with the CI logo which was full of candy. We also got a custom embroidered jacket with the CI logo.

Employee Awards at the Coller Industries Incorporated Christmas partyThis year we also had a special treat and recognized the hard work of several employees. From perfect attendance to most efficient, each of these employees received one of our new custom plaques engraved with their specific talent and name.

Here are more thoughts from several employees about our fabulous annual Christmas party:

Crystal (Shipping Clerk) “Everything about the party this year was just so amazing and fun. I wouldn’t have changed anything. And, I really like how plaques were given out for employee appreciation.”

Mathew (Web Design / Development) “The people and environment are the best part about the annual party. It is a nice casual setting where we can enjoy one another’s company and socialize.”

Leslie (Shipping Clerk) “My favorite thing about the Christmas party was getting together with all of the employees and just having fun.”

Charles (Sample Requests) “I always enjoy the company of my coworkers as we are also friends. And it isn’t very often that we get to chat and hang out throughout a workday.”

We just want to say thank you to everyone who works for Coller Industries. We wouldn’t be where we are today if it wasn’t for our wonderful employees. And, to all of our customers, have a Merry Christmas and a happy holiday season!