Providing Royal Treatment for Your Customers

No matter who your customers are, you should always strive to make sure they feel welcome. After all, a happy customer is your greatest asset as a business. So, work on giving everyone who walks through your door the royal treatment, and you’re sure to be set in your business for many years.

Remember that happy customers are also buying customers. Whether it’s goods or services you offer as a company, your customer is there because of how you make them feel. And, good referrals happen when your customers are satisfied with those feelings. Here are some tips for keeping your customers happy and giving them the royal treatment.

giving your customer the royal treatment

Customers; without them, your business is nothing.

Whether you’re just starting a business or have been running a company for several years, you should understand that it is your customers who keep you in business. And getting to know each customer will help your business grow.

Four Products to Guarantee Your Customers’ Royal Treatment

Name Tags

color logo name tags

By providing identification of your employees, you allow your customers to become familiar with those who can help them. Name tags are one of the best tools you can use to make sure your customers are happy with your business. They provide a friendly and quick “hello” for everyone who walks through your door. And they also act sort of like a permission slip to people who see your name tag that you are open to talking. This allows immediate engagement between your business and your customers.

Signs

Provide a quality experience for everyone who enters your business with custom made signs. These signs can display your working hours or vital information that keeps everyone in your company safe.

Plaques

Custom plaques add a classy feel to the average sign and let the customer know that you care about your company’s value because of how upscale they are.

Lanyards


Cord Badge Lanyards

Meet your security and identification needs for all of your employees with custom lanyards. They are a key tool for any business. And, there are so many ways to use them. Lanyards are perfect for identifying visitors or keeping security cards handy for employees. No matter what you need custom lanyards for, they have so many uses that everyone needs them.

Six Professional Tips to Create the Best Customer Experience

At the end of the day, successful companies don’t just deliver better customer service at one point in time; they constantly change their businesses in response to evolving consumer behavior. If you can understand your customers well enough to anticipate their needs and empower your teams to deliver A-level service, you’ll differentiate yourself from the crowd and go a long way toward creating enduring success for your company.

1. Set Goals

Find ways that your business benefits your customers, and then make them known. Whether that is through a sale or getting the word out about your product, your customer should know what you’re all about.

2. Be Friendly

It is customer SERVICE, after all. Make sure your customers know that you are there for them, no matter what.

3. Provide Value

No matter what your product or service is, make sure it’s valuable to your clientele.

4. Make Improvements

Always be on the lookout for ways to improve your relationship with your customers. Up your game with new products or services that will still benefit your customers.

5. Find Consistency

Once you have your product line and value, keep it going. Try not to discontinue something that your customer has come to expect.

6. Always Say Thank You

Providing a quality experience is your job as a business owner. Remember that it’s your customers who keep you in business. So, no matter what you do, always thank your customers for sticking around and keeping you open.

remember to say thank you to your customer to give them the royal treatment

Q&A: Your Name Tag Investment

For our third and final installment of this question and answer blog series (the links to the first two are at the bottom), we wanted to focus on how you can get the most out of your name tag investment. While the questions here may not be as common as some of the others we have answered in the past couple of weeks, we feel that they are just as important.

ROI: Return on Investment

Return on Investment for your name tags

Let’s first answer this, what is ROI? Return on Investment (ROI) is a performance measure used to evaluate the efficiency of an investment or compare the efficiency of a number of different investments. ROI tries to directly measure the amount of return on a particular investment, relative to the investment’s cost.

Now, what does that have to do with your name tags? Well, shouldn’t you be getting a good return on your name tag investment? We think so, and that is precisely why we only offer the highest quality of products. Let us explain what we mean!

Question: Why should I use a name tag?

Answer: Because they are COOL! That and the fact that name tags can improve your business in so many ways.

From employee and visitor identification to showing off your company logo and branding, name tags will make your business complete. By utilizing name tags into your company’s culture, customers will relate better to your employees. Name badges eliminate any barrier between the customer and employees. Even name plates provide identification to offices and retail establishments. So, try adding these to your business today. 

Question: Do I want a logo or the name as the focus on my name tags?

Answer: To determine that, you will want to consider what you will be the primary use of the tag.

Two engraved logo name tags

For example, in a retail setting, your customer will already know which store they have come to. When wearing a name tag there, the name and title should be the main focus. You can even consider different color selections to distinguish different job roles. Use one for managers, one for trainees and another color for permanent staff to identify those roles quickly.

On the other hand, if you are using these name badges for a trade show or outside sales, your logo should be the tag’s focal point. Make sure to select the proper printing process to make your logo stand out to draw people in. After all, you want to make people remember who you are.

Q: If I don’t know how to design my name tag, can you design it for me?

Answer: We have several options available to aid you in your product design.

If you don’t know exactly how you want your name tags to look, we have a design team here to assist you. We also have many products with available templates to help you get the look you need for your business. We always send a digital proof on all of our custom products for you to approve before your name tags are put into production. 

Don’t worry about making sure that your name tag looks great; we do that for you! That way, you can focus on other things that make your business retain your professionalism. 

Question: How are my custom products made?

Answer: We make each product you order from a carefully designed proof approved by you before production starts.

A variety of name tags to show how adding a logo can improve your investment

All of our custom products are made only from the highest of quality materials. You can see the type of material you will be getting on every order page. From our plastics and metals to even our ribbon types, we make everything with our customers in mind. If you’re unsure of what you want, or the quality, simply order a product example before making your purchase.

Do you have a question that wasn’t answered here?

There are three ways to get your answer!

  1. Visit our Facebook page TOMORROW on July 22, 2020, at 11:30 a.m. (Mountain time) for our first ever Live Video Event.
  2. Leave a comment here, and someone will get back within one business day (Monday through Friday).
  3. Contact customer service at 1-801-931-5000 (our office hours are Monday through Friday, 7 a.m. to 5 p.m.).

Other Question and Answer Blogs:

Week One: How to Use Identification

Week Two: Perfect Your Networking Strategy With Custom Ribbons