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FILE FORMATS ACCEPTED
VECTOR ART CREATION
Vector Art Creation
If you do not have a vector art version of your logo available, you have three options: (1) switch to a process that does not require it (if available), (2) remove the artwork and complete the job without it, (3) authorize the creation of vector artwork. Our design team will contact you if there are issues with your artwork, so that you may decide how to proceed.
VECTOR ART CREATION FEE: $30.00 - pre-paid before file conversion begins. You will be charged for this service even if an order is not completed. At your request, we can send the completed files to you for future projects. There is a 24-hour turnaround time for vector file creation, which will delay the arrival of your proof.
CUSTOMER SUPPLIED LAYOUTS
Pantone Matching System (PMS) colors are the best way to let us know what colors are expected. We make reasonable efforts to match these colors, however we do not offer exact color matches due to limitations of the production processes.
Due to differences in screen calibration and limitations of digital display, the colors you see represented on your digital proof may not be the exact colors of the final product.
The color of hot stamping, engraving, and surfaces are limited to available materials. Variations in materials, stamping foils, printer ribbons, equipment, and environmental factors preclude any guarantee of color.
If your color requirements are specific, you may request a sample of the material or a First Article to verify you are satisfied with the color before proceeding with the full order. First Article not available for full color ribbons or dye sublimated lanyards.
DIE RETENTION: HOT-STAMPED LOGOS & RIBBONS
Dies used for name tags or name plates will be retained for a period of 18 months after the most recent order. Reorders occurring after 18 months will require new dies and new die charges.
Dies used for ribbons will not be saved unless specifically requested in which case additional charges may apply to retain them for 18 months.