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General Information
High-quality artwork is required for all processes. All artwork will be reviewed by a designer and
adjustments to your order made if necessary. These adjustments will be shown on your proof prior to production. If any
adjustments to your artwork must be made by Coller Industries, additional charges may apply.
Unfortunately, we cannot consider photocopies, business cards, faxes,
printed products, or photos of any of the above to be camera-ready artwork. We can quote most jobs by using such artwork,
but we cannot use this art for production.
Artwork submitted should be PC compatible. If you want to submit files that have been created on a Macintosh,
please convert ALL text to curves and save in a PC compatible format.
All art received by Coller Industries must be in compliance with all trademark, copyright, patent, or
related laws or acts and are the responsibility of the customer. Customer assumes full responsibility for all claims and/or
litigation arising from alleged infringement of licenses, patents or copyrights on any requested design or copy.
Artwork Requirements may also be viewed in a printable acrobat reader format.
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We Understand- We know that the process of preparing and sending your artwork can be a complicated and sometimes frustrating experience. Should you have any questions, or require assistance, please contact us at:
1-800-272-5729
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File Formats Accepted: |
Laser engraving, hot stamping, imprinted ribbons, and silk-screened
lanyards all require vector art files. Full color name tags, Mighty Badges,
reusable name plates, full color ribbons, and dye sublimated lanyards
may use either vector or bitmap artwork (300 dpi or better). |
VECTOR ART: These include files created in Encapsulated postscript
(.eps), Illustrator (.ai), and CorelDraw (.cdr). PDF files (.pdf) will sometimes
contain vector information, but not always. Just because an image has
been saved in one of these formats does not mean the artwork itself has
vector information included. Before submitting your artwork, convert all
text to curves or outlines.
Vector art means the computer mathematically plots the outline of each
shape, and applies a fill color. The computer knows exactly what shapes
are in the image. If you zoom in on a vector file the colors remain clear,
the edges clean and well defined (see sample below). Unless you have a
vector program on your computer (Illustrator, CorelDraw) these files will
not be viewable. |
BITMAP ART: These include Image files (.jpg, .gif, .png, .tif, .bmp),
Photo Shop Documents (.psd), PhotoPaint files (.ppt), and PDFs (.pdf).
All images need to be high quality, 300 dpi or better. An image from the
internet (usually a .jpg, .png, or .gif saved at a resolution of 72 dpi) may
look great on your monitor, but will not print well. You can not improve
the quality of the image simply by saving it with higher dpi settings. The
image will have more dots per inch - but the quality will remain the same
or even degrade further.
Bitmap art uses a grid of tiny squares of color (pixels) to create the image.
The computer will not know what shape is in the image, because it does
not recognize a black pixel versus a white pixel. When you zoom in on
a low quality bitmapped image you will see squares, rough edges and
uneven colors (see sample below). |
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VECTOR ART CREATION
Vector Art Creation
If you do not have a vector art version of your logo available, you have three options:
(1) switch to a process that does not require it (if available),
(2) remove the artwork and complete the job without it,
(3) authorize the creation of vector artwork. Our design team will contact you if there are issues with your artwork, so that you may
decide how to proceed.
VECTOR ART CREATION FEE: $30.00 - pre-paid before file conversion begins. You will be charged for this service even if an order is
not completed. At your request, we can send the completed files to you for
future projects. There is a 24-hour turnaround time for vector file creation, which will delay the arrival of your proof.
CUSTOMER SUPPLIED LAYOUTS
NAME TAGS, NAME PLATES, & PHOTO IDS - We are happy to accept your designs for your project. However, these products must be
set up using our proprietary software. You may submit one example with the name and other variable information on it, and also submit
a file that contains only the elements that will remain EXACTLY the same on every piece. We will match your layout,
adjusting for the printing requirements and limitations of our machines.
All variable elements will be inserted in the same place, same font, same
size, and can not be adjusted on a piece-by-piece basis. Layouts are
therefore set up to accommodate the longest name/title information, and
all other variables will then fit in that same space. If you’d like a specific
font used for your variable information, please include PC-compatible font
files. |
FULL COLOR NAME TAGS - If you are creating a tag that will have an
image that fills the background area of the tag (full bleed), create your
background image to the exact size of the tag. No overlap or “bleed” area
is required. Keep the corners of
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FULL COLOR RIBBONS - Templates for the layout of these products are
available here. Ribbons with a full bleed require an additional
1/8” of the image on all sides. Print area varies from ribbon to ribbon. You
must know the exact product and size that you are ordering to receive the
correct template.
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COLOR MATCHING
Color Matching
Pantone Matching System (PMS) colors are the best way to let us know
what colors are expected. We make reasonable efforts to match these
colors, however we do not offer exact color matches due to limitations of
the production processes.
Due to differences in screen calibration and limitations of digital display,
the colors you see represented on your digital proof may not be the exact
colors of the final product.
The color of hot stamping, engraving, and surfaces are limited to
available materials. Variations in materials, stamping foils, printer ribbons,
equipment, and environmental factors preclude any guarantee of color.
If your color requirements are specific, you may request a sample of the
material or a First Article to verify you are satisfied with the color before
proceeding with the full order. First Article not available for full color
ribbons or dye sublimated lanyards.
DIE RETENTION: HOT-STAMPED LOGOS & RIBBONS
Die Retention
Dies used for name tags or name plates will be retained for a period of 18 months after the most recent order. Reorders occurring after 18 months will require new dies and new die charges.
Dies used for ribbons will not be saved unless specifically requested in which case additional charges may apply to retain them for 18 months.
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